OPENING HOURS: Monday to Friday 8:30 - 13:00 and 14:30 - 18:30
Saturday 9:00 - 13:00 and 15:00 - 18:00

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FAQ

Frequently asked questions.

If you still have any questions

Q: Are all prices inclusive of 22% VAT?
A: Each price of each item on our website is inclusive of 22% VAT.


Q: How to order the article I am interested in?
A: The item can be ordered in the following ways:

1) You can click on the button “REQUEST A QUOTE” which can be found inside the product data sheet of the chosen product.
The article will be inserted in a personal “QUOTE REEPILOGUE” form in which it is possible to change the quantity, add new articles with the “RETURN TO CATALOGUE” key, or remove already inserted articles.
To complete the request for the article, click on the “COMPLETE QUOTE” button.
On the next page you will be asked for some data and if you are interested in the transport of the requested item(s). Finally, by clicking on the “SEND QUOTE REQUEST” button, an e-mail will be automatically sent to our e-mail address.
As soon as we receive your e-mail, it will be the responsibility of our staff to proceed to request estimates for transport. Once we have defined the shipping costs, we will send you a summary estimate of the total of the goods and the shipping costs (plus any transport insurance on request.)
N.B. The “QUOTE REQUEST” IS NOT OBLIGATED IN ANY WAY TO PURCHASE.

2) Or you can send us an email with a request for the abovementioned article to info@ra-ma.it and give confirmation.

3) Or You can send us a fax with request of the abovementioned article to 055-8078504 and give confirmation.

4) Or You can call +39 055-8078504 where our staff will answer ready to take note and consequently to block the object that interests you, so that it is not sold to other customers on the days of intermediation.
Alternatively you can directly call +39 329-0534806 (Johnny), +39 329-0534805 (Gianfranco) or +39 333-6856292 (Roberto).


Q: How to ship?
A: Shipping worldwide, by express courier or road haulage.

For transport near our area (Provinces of Siena and Florence) we can provide autonomously with our own means, assessing costs and delivery times.

For shipments through other hauliers, once we know the confirmed material and the precise destination, we will personally request a quote including the packaging of the goods, of which you will be made aware as soon as the haulage company has informed us of costs and delivery times. Upon your request, we can include in the quote the insurance of the goods for transport. Attached you will find a summary of the costs of material, packaging, any insurance and transport with the Total.
Once we have received confirmation of the goods ordered and verified the payment, we will promptly start shipping.


Q: How to provide for payment?
A: Payment can be made by bank transfer addressed to:

RA-MA SRL
Banca di Credito Cooperativo di Cambiano (Ag.Poggibonsi)
Codice CIN : F
Codice IBAN : IT29 X084 2571 9400 0004 0508 277
SWIFT CODE : C.R.A.C.I.T. 33


Q: Is it possible to rent an article for a given period of time?
A: The rental of an item is certainly possible, unfortunately not all items are available for this operation.
For any information about this please send an email to info@ra-ma.it (with subject: request rental art ***) and we will declare the object available or not, informing you of the related loan costs.
Alternatively you can call our office at +39 055-8078504, where our staff is always at your disposal, or +39 329-0534806 (Johnny), +39 329-0534805 (Gianfranco) or +39 333-6856292 (Roberto).


Q: Do you want to come and visit us and you need a wonderful place where with a modest amount of money you can find privacy, warmth, familiarity, relaxation, genuine food exclusively typical and good air a few minutes away from us?
A: Come to the heart of Chianti, to the green of the land of the Etruscans with its scents, colors, spaces and sensations less and less frequent to the world.
Where everyone can find the right rhythm for their holiday, breathing an atmosphere of tranquillity and absolute relaxation.

Borgo di Cortefreda is not only a Relais, but also a Restaurant. We guarantee every single detail, facts are what actually speak, therefore:

http://www.borgodicortefreda.com
http://www.ristorantecortefreda.com

VIA ROMA 191, 50028 – TAVARNELLE VAL DI PESA ( FI )
TEL +39 055 8073333

Impeccable service and doc treatment for our customers.
Just 10 minutes from our exhibition!


Q: Do you want to find an ideal partner for building, renovating and/or restoring your home?
A: Gruppo Edil Zona srl is the right choice for you.
Gruppo Edilzona srl is a construction company specialized in the construction, renovation, reclaim and restoration of villas, farmhouses, historic buildings, farmhouses, barns, villages, palaces and cottages.

Work with skill and passion.
It builds, renovates and restores your home throughout Italy and works mainly in Tuscany, in the provinces of Florence, Prato, Pistoia, Lucca, Pisa, Siena, Arezzo, Livorno, Grosseto and in Versilia with particular attention to energy saving (significantly reduces the energy cost of the house) and sustainability (the development that is able to meet the needs of the present generation without compromising the possibility that future generations can meet theirs).
Specializing in the renovation and reclaim of the existing building heritage, we have restored farmhouses and villas of high historical and cultural value, taking care of the training of our workers.

Organized to meet any need, in addition to optimizing the work with appropriate equipment, also has a wide range of recycled materials to be used. These original materials, in terracotta, wood and stone, together with the craftsmanship, complement and complete the patient work of reclaim and restoration.

Gruppo Edilzona srl – Via Borgo Casale, 139/A Prato (Italia)
Tel / Fax +39 0574 660533 info@gruppoedilzona.it – VAT N IT01822410971

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