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Ra-Ma srl ​​with headquarters in Via Pisana, 11 – S.R.429 Barberino 50021 Val d’Elsa FI, p.i. 06694390482, as data controller, informs you pursuant to art. 13 Legislative Decree 30.6.2003 n. 196 (hereinafter, “Privacy Code”) and art. 13 EU Regulation n. 2016/679 (hereinafter “GDPR”) that your data will be processed in the following manner and for the following purposes:


The Data Controller processes personal identification data (for example, name, surname, company name, address, telephone number, e-mail address, bank and payment details – hereinafter “personal data” or “data”) communicated by you during the conclusion of contracts for services provided by Ra-Ma srl ​​or, in the case of websites, provided by you as an interested party, at the time of filling in the Contact Form.


Your personal data is processed for the following Service Purposes: to conclude the contracts for the services provided by Ra-Ma srl; fulfill pre-contractual, contractual and tax obligations; to fulfill the obligations provided for by the law, by the Italian and EU legislation or by an order of the Authority (such as for example in the field of anti-money laundering); exercise the rights of the Owner, for example the right to defend in court; prevent and manage possible disputes or take legal action in case of need; send communications, technical and regulatory updates, report agreements, agreements or commercial proposals.


The processing of your personal data is carried out by means of the operations indicated in the art. 4 Privacy Code and art. 4 n. 2) GDPR and more precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data is processed both on paper and electronic and / or automated. The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the purpose of the Service and for civil, accounting and tax purposes.


Your data may be made accessible for the purposes referred to in art. 2: to employees and collaborators of the Data Controller, in their capacity as appointees and / or internal processors and / or system administrators; to third-party companies or other subjects (for example, credit institutions, professional firms, consultants, insurance companies for the provision of insurance services, etc.) that carry out outsourced activities on behalf of the Owner, in their capacity as external managers of the treatment. For cloud services, the data subject to processing may be communicated to third-party suppliers based within the European Union and abroad in countries outside the EU within the scope and limits set by Chapter V of European Regulation n. 679 of 2016.


Without the need for express consent (pursuant to art. 24 letter a), b), d) Privacy Code and art. 6 lett. b) and c) GDPR), the Owner may communicate your data for the purposes referred to in art. 2 to Supervisory Bodies, Judicial Authorities, insurance companies for the provision of insurance services, as well as to those subjects to whom the communication is obligatory by law for the fulfillment of the said purposes. These subjects will treat the data in their capacity as independent data controllers. Your data will not be disclosed.


Personal data may be stored on servers located within the European Union. In any case, it is understood that the owner, if necessary, will have the right to move the servers even outside the EU. In this case, the Data Controller ensures from now on that the extra-EU data will be transferred in compliance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses envisaged by the European Commission.


The provision of data for the purposes referred to in art. 2 is mandatory and is essential for the performance of the services regulated by the contracts stipulated with Ra-Ma srl ​​(as well as for legal obligations). In the absence of this, we cannot guarantee the services contractually required.


guarantees, with reference to the data of third parties that he has processed during the use of Software and / or infrastructures provided by Ra-Ma srl, to have previously provided third parties with information in accordance with European Regulation n. 679 of 2016 and to Legislative Decree 196/2003 and to have acquired from them the consent to the processing and the faculty to transfer such data to other subjects. It remains understood that the CUSTOMER places itself, with respect to the data of third parties, as the independent data controller, assuming all the obligations and responsibilities connected to it, relieving Ra-Ma srl ​​from any dispute, claim or other that should come from third parties in reference to such treatment hypotheses.


In your quality as interested, according to the current legislation you have the rights referred to in art. 7 Privacy Code and art. 15 GDPR and precisely you can ask: confirmation of the existence or not of personal data concerning you and further details on the processing carried out by Ra-Ma srl; copy of your personal data; to update any data inaccuracies; to cancel any data for which there is no legal basis for processing; to withdraw your consent; to oppose any treatment; to limit the way in which we process your personal data during the verification of a complaint. Where applicable, it also has the rights set forth in Articles 16-21 GDPR (Right of rectification, right to be forgotten, right to limitation of treatment, right to data portability, right to object), as well as the right to complain to the Guarantor Authority.


You can at any time exercise your rights by sending: a registered letter a.r. at Ra-Ma srl, Via Pisana, 11 – S.R.429 Barberino 50021 Val d’Elsa FI; an email to the email address


The data controller is Ra-Ma srl, Via Pisana, 11 – S.R.429 Barberino 50021 Val d’Elsa FI. The updated list of data processors and data processors is kept at the registered office of Ra-Ma srl.


All information collected is kept in secure facilities that restrict access only to authorized personnel. Ra-Ma srl ​​adheres to security measures in accordance with applicable laws and regulations and all appropriate measures, to ensure and guarantee the confidentiality of users’ personal data and to minimize, as far as possible, the risks of unauthorized access , of removal, loss or damage of users’ personal data.


When you access Ra-Ma srl ​​or use one of our services, our system or that of one of our partners may set or read cookies and / or other types of identifiers about the browser and / or the device you are using. A cookie is a small text file that is stored on the computer of the person viewing a website for the purpose of recording certain information about the visit as well as creating a system to recognize the user even at a later time. Device identifiers, on the other hand, are generated by collecting and processing certain information such as the IP address and / or user agent (browser version, type and version of the operating system) or other features of the device, always with the aim of reconnecting certain information to a specific user. A website can set a cookie on the browser only if the preferences configured for the latter allow it. It is important to know that a browser can allow a specific website to access only and exclusively the cookies set by it and not those set by other websites: there is no risk to your privacy in this regard.


Ra-Ma srl ​​may use cookies or other types of identifiers for a number of reasons, including: Keeping track of user preferences while using the site and / or services incorporated therein or connected to it. Develop statistical analysis (analytics) about the use of the site and / or the services incorporated in it. Ra-Ma srl ​​does NOT directly use any profiling cookies: the only cookies generated and managed directly by Ra-Ma srl ​​are the so-called technical cookies (which are used only and exclusively to correctly offer the services offered to the public) and, in a way extremely limited, analytics cookies (which are used to count the number of readings on the various pages of the site and / or for other statistical purposes). However, we inform users that profiling cookies may be generated through our pages by third parties (Ref. “Cookies of other companies”).


Ra-Ma srl ​​integrates, within its pages, third-party services that could set up and use its own cookies and / or similar technologies. The use of these cookies and similar technologies by these companies is governed by the privacy policies of these companies and not by this information as Ra-Ma srl ​​is completely extraneous to the management of these tools and to the processing of data deriving from them. We provide below a (non-exhaustive) list of some of the partner companies that may use cookies while browsing the Ra-Ma srl ​​network: Google Analytics (information) Google Maps (information) In the event of doubts or reports regarding use of cookies you can contact us on this page.


This site makes use of the service offered by Google Analytics in order to have a complete and reliable service of statistics about the use of the site itself. In order to guarantee the privacy of users in the most rigorous way, we communicate that we have carried out the anonymization of the IP (therefore Google Analytics will anonymize the IP address of the user / visitor as soon as this is technically possible in the step plus upstream of the network where data is collected). The Owner also informs that he has accepted the Data Processing Amendment (Google Analytics Data Processing Amendment) made available by Google Analytics in compliance with Directive 95/46 / EC. In particular, by virtue of this amendment, Google guarantees that it will treat the personal data recorded through the service only within the limits of the instructions given by the site manager and not to share them with other Google services unless this has been explicitly requested and authorized by the owner of the site itself. As a result of the above, we inform you that the advertising and data sharing options with Google have not been activated and that Google Analytics has not been linked to any additional services: therefore, the processing is carried out for mere statistical purposes and therefore, on the basis of what is explicitly provided for by the Privacy Guarantor, the Analytics cookies have been treated as technical cookies and as such installed without the user’s prior consent.


You can configure your browser to accept or reject all cookies or particular types of cookies (such as third-party cookies) or you can choose to be notified whenever a cookie is set inside your computer. It is important to know that the refusal of all cookies may prevent you from using the Ra-Ma srl ​​products and services that require your access, by username and password, to areas reserved for registered users. All these services, in fact, require cookies to work properly and, consequently, the possible blocking of cookies would make their use impossible. Below are the instructions for the most common browsers for the purpose of making a customized configuration about cookies: Microsoft Internet Explorer click on “Tools” at the top of the browser window; select “Internet Options”; click on the “Privacy” tab; to activate cookies, the Privacy level must be set to “Medium” or below; setting the Privacy level above the “Medium” the use of cookies will be disabled. Mozilla Firefox click on “Tools” at the top of the browser window; select “Options”; select the “Privacy” icon; click on “Cookies”; selects or not the “Accept cookies from sites” and “Accept third-party cookies” items; Google Chrome clicks the menu icon; select “Settings”; at the bottom of the page, select “Show advanced settings”; in the “Privacy” section, select “Content settings”; selects or not the “Prevent sites from setting data” item. Apple Safari click on the “Safari” label at the top of the browser window; select the “Preferences” option; click on “Privacy”; set your choice under “Cookies and website data”.


You can delete all Ra-Ma srl ​​cookies using your browser’s cleaning tools.

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